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General

Instruction Manual

  • Instruction Manual

Products

Orders

  • How do I place an order of Starscope?
  • Has my Starscope order gone through?
  • Where is my Starscope order?
  • Can I modify my Starscope order after it has been placed?
  • How can I cancel my Starscope order?
  • Why do shipping costs vary in price?
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Delivery

  • What is the delivery time of Starscope?
  • Do you deliver Starscope to my country?
  • How can I change the shipping address of my Starscope order?
  • My Starscope tracking link doesn’t work. What should I do?
  • My Starscope order is stuck at customs. What should I do?  

Payments

  • How can I pay my Starscope order?
  • What do I do if I think I was charged twice?
  • Is it safe to make a purchase at Starscope?
  • What currencies do you accept at Starscope?

Returns & Refunds

  • How do I return my Starscope order?
  • Do I need to pay for shipping to return my Starscope order?
  • What is your Starscope return policy?
  • How long does it take for my Starscope return to be processed?

Warranty & Repairs

  • How do I claim my Starscope warranty?
  • How do I activate my Starscope warranty?
  • What does my Starscope warranty cover?

Vouchers & Coupons

  • My coupon or discount code doesn’t work. What should I do? 
  • Can I exchange my coupon for money? 

Affiliates

  • I want to be an affiliate. How do I sign up?  

Contact Us

  • Phone Numbers
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