General

Instruction Manual

• Instruction Manual

Products

Orders

• How do I place an order of Starscope?
• Has my Starscope order gone through?
• Where is my Starscope order?
• Can I modify my Starscope order after it has been placed?
• How can I cancel my Starscope order?
• Why do shipping costs vary in price?

Delivery

• What is the delivery time of Starscope?
• Do you deliver Starscope to my country?
• How can I change the shipping address of my Starscope order?
• My Starscope tracking link doesn’t work. What should I do?
• My Starscope order is stuck at customs. What should I do?  

Payments

• How can I pay my Starscope order?
• What do I do if I think I was charged twice?
• Is it safe to make a purchase at Starscope?
• What currencies do you accept at Starscope?

Returns & Refunds

• How do I return my Starscope order?
• Do I need to pay for shipping to return my Starscope order?
• What is your Starscope return policy?
• How long does it take for my Starscope return to be processed?

Warranty & Repairs

• How do I claim my Starscope warranty?
• How do I activate my Starscope warranty?
• What does my Starscope warranty cover?

Vouchers & Coupons

• My coupon or discount code doesn’t work. What should I do? 
• Can I exchange my coupon for money? 

Affiliates

• I want to be an affiliate. How do I sign up?  

Contact Us

• Phone Numbers